ORALZY
FAQ

Patient Request me "Done" aur ✕ me kya farak hai, galti se dab gaya to wapas kaise laye?

"Done" = kaam ho gaya (row "Done" tab me jaati hai). ✕ ("Seen, nothing to do") = dekh liya, kuch karna nahi (row "Dismissed" tab me). Dono me dabane wale ka naam judta hai. Galti ho to "Done" ya "Dismissed" tab kholo → row ka "Reopen" → row wapas "Pending" me aa jaati hai aur naam hat jaata hai.

Where in ORALZY: Today → Patient Requests · Mobile: Today → Patient Requests

Requests apne aap kabhi purani hokar gayab nahi hoti — jab tak koi Done ya ✕ na kare, "Pending" me rehti hain. Ek-ek karke hi band hoti hain; sab ek saath clear ya delete karne ka button nahi hai. Done / ✕ dabane se patient ko koi message nahi jaata. Mobile par: ✓ (Done), ✕ (Dismiss), ↻ (Reopen) icons.

Quick steps

  1. Today → Patient Requests kholo
  2. Kaam ho gaya to "Done", kuch karna nahi to ✕
  3. Galti hui to "Done" / "Dismissed" tab → row ka "Reopen"

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