ORALZY
FAQ

Mobile app me Govt Schemes ke claim kaise dekhe aur status badle?

Mobile: Billing → Insurance & RGHS → Govt Schemes → 'Government Schemes' screen. 'Claims (N)' me har claim card par Submit / Approve / Reject / Mark Paid button chalte hain, aur 'Schemes (N)' me list dikhti hai. Lekin mobile ka '+ New Claim' aur '+ Add Scheme' abhi save nahi hote — naya claim ya scheme web se banao.

Where in ORALZY: Billing → Insurance & RGHS → Govt Schemes · Mobile: Billing → Insurance & RGHS → Govt Schemes

Mobile claim form me patient ka naam haath se likhna padta hai, isliye server mana kar deta hai ('patientId required'); '+ Add Scheme' ke Type (central / state / employer) server ki list me nahi hain, isliye wo bhi fail hota hai. Mobile ke buttons web se alag hain: Submit reference number nahi poochta (app khud CLM-… deta hai); Approve poora claimed amount approve karta hai; Mark Paid approved amount ko hi received maan leta hai; UTR likhne ki jagah nahi. 'Under review' wale claim par mobile me koi button nahi. Card par scheme code aur treatment '—' dikh sakte hain — poori jaankari web par. Khaali list me 'Seed defaults' se PMJAY / CGHS / RGHS / ECHS / ESI jud jaate hain.

Quick steps

  1. Mobile app me Billing → Insurance & RGHS → Govt Schemes kholo
  2. 'Claims' tab me claim card par Submit / Approve / Reject / Mark Paid dabao aur confirm karo
  3. Exact approved amount ya UTR likhna ho to web par '→ approved' / '→ paid' use karo
  4. Naya claim ya nayi scheme web se banao

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