Kaunsa button kab: draft → '→ submitted'; submitted → '→ under review', '→ approved', '→ partially approved', '→ rejected'; under review → approved / partially approved / rejected; approved ya partially approved → '→ paid'. Rejected aur paid ke baad koi button nahi — ye aakhri status hain. Har button par pehle 'Note for … (optional)' popup aata hai; submitted par 'Claim reference number (optional)' (khaali chhodo to app CLM-… number deta hai), approved par 'Approved amount (₹)', paid par 'Amount received (₹)' aur 'Payment / UTR reference (optional)'. Rejected ka note hi rejection reason ban jaata hai. Dhyan: '→ submitted' aur '→ paid' par likha note save nahi hota, aur reference number / UTR / note save hone ke baad bhi table me kahin dikhte nahi — inhe apne record me bhi rakho. Table me 'Estimated' = form ka Estimated Cost aur 'Reimbursed' = paid par likha amount. Cards ki ginti saare claims ki hai (mahine-wise nahi); list me sabse naye 200 claim dikhte hain.
Govt scheme claim ke status draft, submitted, approved, paid ka matlab?
Govt Schemes → 'Claims' me har claim ka status: draft (bana, abhi bheja nahi) → submitted (scheme ko bhej diya, reference number ke saath) → under review → approved / partially approved (kitna pass hua) ya rejected (reason) → paid (paisa aaya, amount + UTR). Row ke '→ …' button sirf agla step dikhate hain; upar ke cards har status ki ginti aur 'Total Reimbursed' (paid claims ka jod) dikhate hain.
Where in ORALZY: Billing → Insurance & RGHS → Govt Schemes → Govt Schemes & RGHS · Insurance page → 🏛️ Govt Schemes → Claims
Quick steps
- Billing → Insurance & RGHS → Govt Schemes → 'Claims' kholo
- Claim ki row me Status pill dekho
- Agla step row ke '→ …' button se karo aur popup me note / amount bharo
- Upar ke cards me har status ki ginti aur 'Total Reimbursed' dekho