ORALZY
FAQ

Bank milaan me "Not received" claims ka paisa kitna aur kab se baaki hai?

"⏳ Not received" = TmsBisTrack me RGHS (CU) ne claim approve kar diya, par upload kiye Payment Tracker me uska payment nahi. "Money" column me "₹X expected" aur "for N days" (approval se kitne din) dikhta hai; upar "Not received" card me kul raqam. Expected = approved − 10% TDS; Day-Care / IPD claim discharge ke 3 din baad submit hua ho to pehle aadha, phir TDS.

Where in ORALZY: Billing → Insurance & RGHS → Bank reconciliation → Bank milaan · Mobile: Billing → Insurance & RGHS → Bank reconciliation

Ye sirf un claims par lagta hai jo upload kiye Trackers ki sabse purani payment date ke baad approve hue — usse pehle wale "❔ No tracker" me jaate hain (us samay ka Tracker upload karo). Late submit wale claim par note aata hai "Submitted 3 days after discharge — 50% may be cut". Kya kare: naya Payment Tracker download karke upload karo — paisa aa chuka hoga to claim "✅ Received in bank" ya "📄 Statement needed" me chala jaayega; phir bhi baaki ho to RGHS portal par claim ka status dekho. Ye list RGHS ki files se banti hai, app ke Scheme A/c bills se nahi.

Quick steps

  1. Bank reconciliation → "🏛️ RGHS claims" → filter "⏳ Not received"
  2. "Money" column me expected amount aur din dekho
  3. Latest Payment Tracker upload karke dobara dekho
  4. Phir bhi baaki ho to RGHS portal par claim follow-up karo

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