ORALZY
FAQ

Mobile par Live TPA Pre-Auth ya TPA Analytics khaali kyu dikhta hai?

Mobile ke 'Live TPA Pre-Auth' screen par abhi patient naam, TPA aur Policy '—' dikhte hain aur 'Submitted' / 'Rejected' tab sahi chhantai nahi karte; 'TPA Analytics' screen hamesha 'No TPA claims in this period.' dikhata hai — ye app ki known kami hai. Pre-auth queue aur TPA report web / desktop par dekho: Billing → Insurance & RGHS → Insurance → '🤖 Live Pre-Auth Queue' / '📊 TPA Analytics'.

Where in ORALZY: Mobile: Billing → Bills → Billing Hub · Billing → Insurance & RGHS → Insurance

Ye dono screen mobile me Billing → Bills → Billing Hub ke 'Insurance' group me hain (claim card ka 'Pre-Auth Queue' button bhi Live TPA Pre-Auth kholta hai). Mobile ka Insurance → 'TPA Score' tab kaam karta hai — wo aapke claims se company-wise approval %, denied, TAT aur recovery dikhata hai. Live TPA Pre-Auth screen ke 'Submit' / 'Poll status' button chalte hain, bas list ki details adhuri hain. TPA Pre-Auth ki settings owner / admin web par Setup → Integrations → Live TPA Pre-Auth se badlein.

Quick steps

  1. Web / desktop par Billing → Insurance & RGHS → Insurance kholo
  2. '🤖 Live Pre-Auth Queue' ya '📊 TPA Analytics' tab dabao
  3. Mobile par company-wise jhalak ke liye Insurance → 'TPA Score' tab dekho

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