Callback ke liye owner / admin Setup → Integrations → Live TPA Pre-Auth → 'Generate callback URL' se URL bana kar TPA ko de sakte hain — par TPA ka jawab claim ko intimation number se hi pehchanta hai, jo email wale claims par hota hi nahi. Bajaj Allianz ke manual steps me 'Paste the intimation # back into ORALZY' likha hai, par aisa field abhi nahi bana. Pre-auth approve ho jaye to bhi claim 'Settle' khud karna padta hai.
TPA ka intimation number app me kahan aata hai?
Intimation # '🤖 Live Pre-Auth Queue' ke 'Intimation #' column me tabhi aata hai jab number system me apne aap aaye (TPA ka callback, ya MediAssist ki AI call). Email se bheje pre-auth me ye apne aap nahi aata, aur abhi app me ise haath se likhne ki jagah nahi hai — TPA ka reply / letter sambhal kar rakho aur faisla aane par Claims tab me 'Settle' ya 'Deny' karo.
Where in ORALZY: Billing → Insurance & RGHS → Insurance · Setup → Integrations → Live TPA Pre-Auth
Quick steps
- Billing → Insurance & RGHS → Insurance → '🤖 Live Pre-Auth Queue' me 'Intimation #' column dekho
- '—' ho to TPA ke email / portal se number lo aur apne record me rakho
- TPA ka faisla aaye to Claims tab me 'Settle' ya 'Deny' karo