ORALZY
FAQ

Chart me daali insurance policy edit ya verify kaise kare?

Chart ke "๐Ÿ›ก Insurance / TPA" card me sirf nayi policy add hoti hai โ€” edit / verify ka button wahan nahi hai. Billing โ†’ Insurance & RGHS โ†’ Insurance โ†’ Pre-Auth Verify โ†’ "All Policies" tab me policy dhundo โ†’ "Edit" se details theek karo, ya "Verify" โ†’ "โœ“ Verified" / "โœ— Declined" / "โš  Expired" + remarks โ†’ "Save Verification".

Where in ORALZY: Billing โ†’ Insurance & RGHS โ†’ Insurance โ†’ Pre-Auth Verify ยท Patient chart โ†’ Money โ†’ ๐Ÿ›ก Insurance / TPA

Nayi policy "unverified" rehti hai; verify ke baad chart ke card me wahi status dikhta hai. "Valid till" nikal jaye to card me laal "Expired <date>" aata hai โ€” Pre-Auth Verify par "Edit" karke nayi validity daalo. Galti se same policy dobara add mat karo, card me do line ban jayengi. Pre-Auth Verify page ka baaki kaam (Verify Queue, Auto-Verify) Insurance wale section ki entries me hai.

Quick steps

  1. Billing โ†’ Insurance & RGHS โ†’ Insurance โ†’ Pre-Auth Verify kholo
  2. "All Policies" tab me patient ki policy dhundo
  3. Galat detail ho to "Edit" โ†’ theek karke save
  4. Verify karna ho to "Verify" โ†’ status + remarks โ†’ "Save Verification"

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