Jaldi khatam hone ki aam wajah: har reply aur Live Inbox ka message bhi katta hai ("💬 Reply (service window)" rate); birthday wish aur review request jaise Marketing template mehenge rate se katte hain; chalu automatic messages (reminder, recall, post-op…) roz chalte hain; campaign me har patient ek message; dobara bheja / retry bhi dobara katta hai; clinic ka apna number juda ho to uske message bhi isi balance se. Rate "💸 Per-message pricing" ke "You pay" column me — ginti × rate se mota hisaab lagao. Kaunse automatic message chalu hain: Setup → Settings → Auto Messages → Patient Messages (on/off). Recharge: Setup → Plan & Help → Packs & Credits → WhatsApp Balance & Packs.
WhatsApp balance jaldi khatam ho raha hai, paisa kahan kata kaise dekhe?
Har message ka alag kata amount app me list nahi hota — "💰 WhatsApp Balance & Packs" me sirf kul "Lifetime spent" aur "Last send" dikhta hai. Kitne message gaye ye Patient Connect → WhatsApp → 📋 Sent Log me dekho: date chip ("7 days" / "30 days"), channel "🟢 WhatsApp" aur status filter — paisa sirf "Sent" / "Delivered" / "Read" wale par katta hai, "Blocked" par nahi.
Where in ORALZY: Patient Connect → WhatsApp → Sent Log · Patient Connect → WhatsApp · Setup → Settings → Auto Messages → Patient Messages (on/off)
Quick steps
- Patient Connect → WhatsApp → 📋 Sent Log kholo
- "30 days" chip aur channel "🟢 WhatsApp" chuno
- Status filter se "Blocked" / "Failed" alag karo — paisa "Sent" / "Delivered" / "Read" par kata hai
- Rows me template naam dekho (birthday, review jaise Marketing wale mehenge)
- Zaroorat na ho to Setup → Settings → Auto Messages me automatic message band karo