Void = archive: record mitta nahi, billing / reports se hat jaata hai aur Books ki entry ulti ho jaati hai. Jis date ki payment hai us din ka Day End close ho to pehle wo din reopen karna padega ("Day … is closed. Reopen the day-end closure first to make changes."). Action Guard me "Delete payment entry" par PIN laga ho to PIN maangega. Receptionist / doctor login me "🗑 Void" button nahi dikhta — owner / admin se karwao. Mobile: patient → Bills tab → us payment par "Void" (wahan bhi sirf owner / admin ka chalta hai). Patient ko koi message nahi jaata, aur patient ka ₹ due nahi badalta.
Scheme A/c me galat reimbursement darj ho gaya, kaise hataye?
Scheme A/c me reimbursement ka edit / delete button nahi hai — wo bill par ek payment ban jaata hai. Patient chart kholo → Sections → Visits → "Payments Received" me "Scheme A/c" chip wali row (note "RGHS reimbursement", mode ke saath UTR) → "🗑 Void" → "Void ₹X". Bill ka Pending wapas badh jaata hai; phir Scheme A/c me sahi amount se "Reimbursement received" dobara karo. Void sirf owner / admin kar sakte hain.
Where in ORALZY: Patient Care → Patients → Patient List · Patient chart → Sections → Visits → Payments Received → 🗑 Void · Billing → Insurance & RGHS → Scheme A/c → Scheme / Govt Account
Quick steps
- Scheme A/c me galat entry wale bill ka patient naam note karo
- Patient chart kholo → Sections → Visits → "Payments Received"
- "Scheme A/c" chip wali payment par "🗑 Void" → "Void ₹X" (owner / admin)
- Scheme A/c me "Refresh" — bill phir Pending me dikhega
- "Reimbursement received" se sahi amount, UTR aur date dobara darj karo