App sirf ginti badhata hai, ghatane ka koi rasta nahi hai. Package template edit karne se patient ke bike package ki ginti nahi badalti (sale ke waqt treatments aur session patient ke record me copy ho jaate hain). Package cancel karne (patient chart → Money → Packages card → 🗑) se bhi session wapas nahi aate — wo sirf package band karta hai.
Package me galti se "Use 1" dab gaya, wapas kaise kare?
"Use 1" ka koi undo ya minus button nahi hai — Billing → Plans & Memberships → Packages → "Patient Usage" me ek baar dabane par "Used" pakka badh jaata hai, web ya mobile kahin se ghataya nahi ja sakta. Isliye dabane se pehle patient aur treatment check karo; galti ho gayi to note bana lo aur record theek karwana zaroori ho to ORALZY support se baat karo.
Where in ORALZY: Billing → Plans & Memberships → Packages → Treatment Packages
Quick steps
- "Use 1" dabane se pehle patient aur treatment ki row check karo
- Galti ho gayi to app me minus / undo nahi hai — note bana lo
- Record theek karwana zaroori ho to ORALZY support se baat karo