ORALZY
FAQ

UPI Autopay mandate ka amount ya cycle kaise badle?

Bana hua mandate badla nahi ja sakta — UPI Autopay tab me koi Edit button nahi hai. Billing → Bills → EMI & Autopay → "UPI Autopay" tab → purane mandate par laal ✕ (owner / admin) se Cancel karo, phir "New Mandate" se naye amount / cycle ke saath banao aur row ke "Send" se naya link bhejo. Patient ko UPI app me dobara approve karna padega.

Where in ORALZY: Billing → Bills → EMI & Autopay → UPI Autopay · Mobile: Billing → Bills → EMI & Autopay → UPI Autopay

Amount, "Cycle" (Monthly / Fortnightly / Weekly) aur "Total cycles" mandate banate waqt hi Razorpay me tay ho jaate hain. Cancel karne se pehle app ek aakhri sync karta hai, isliye tab tak kate paise payment ke roop me darj ho jaate hain. Naya mandate owner / admin / doctor bana sakte hain. Jab tak patient naya link approve na kare, naya mandate "Pending auth" rehta hai aur kuch nahi katta — beech ki kist chahiye to patient chart → "Collect payment" se lo. Mobile UPI Autopay screen par bhi Edit nahi hai ("Cancel" aur "+ New Mandate" hi hain).

Quick steps

  1. "UPI Autopay" tab me purane mandate par laal ✕ → OK (owner/admin)
  2. "New Mandate" → patient, naya "Amount per cycle (₹)", Cycle, "Total cycles" → "Create Mandate"
  3. Nayi row par "Send" se patient ko link bhejo
  4. Patient approve kare, phir page kholo ya "Sync" — status "Active"

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