ORALZY
FAQ

Estimate me kam bataya tha, final bill zyada ban gaya — patient naraz hai, kya karu?

Bill vs estimate line-wise compare karke dikhao — aksar beech me extra procedure juda hota hai. Aage se scope badalte hi patient ko batakar revised estimate do, surprise billing hi jhagde ki jad hai.

Where in ORALZY: Patient Care → Patients → Patient List · Patient chart → Sections → Visits → "Bills" · Billing → Bills → Credit Notes · Billing → Bills → EMI & Autopay

SITUATION

₹8000 ka estimate diya tha, bill ₹12000 ka bana — 'aapne to itna bola tha!'

HANDLE karo:

  1. Estimate aur bill dono kholo, line-wise compare karo (bill Patient chart → Sections → Visits ke "Bills" me). Zyada hone ki asli wajah dhundo — beech me extra canal nikla, post & core juda, ya koi naya treatment add hua. Patient ko yahi lines dikhao.
  2. Extra kaam ke baare me patient ko us waqt bataya gaya tha? Bataya tha to bill sahi hai — politely samjhao. NAHI bataya tha to doctor se baat karke adjustment consider karo — final bill ki raqam ghatani ho to owner/admin Billing → Bills → Credit Notes se credit note banaye.
  3. Patient ek saath na de sake to Billing → Bills → EMI & Autopay se kisht plan bana do.

AAGE SE

har bade treatment se pehle likhit estimate do aur patient se acknowledge karwao; treatment ke beech scope badle to wahi ruk kar revised estimate banao; do options ho to chart ke "Plan compare" section se pehle hi dikha do.

Quick steps

  1. Estimate aur final bill line-wise compare karo
  2. Extra procedures ki wajah patient ko dikhाo
  3. Bina bataye extra hua ho to doctor se discount/adjustment discuss karo
  4. Zaroorat ho to EMI payment plan offer karo
  5. Aage se scope change par turant revised estimate banane ka rule dalo

estimatebillzyadadisputenarazrevisedtransparencyextraprocedureemi

Related