Band karne par sirf login rukta hai, us user ka purana data (patient, bill, notes) safe rehta hai — isliye naya username banane se kuch nahi khota, bas purane kaam par purana naam hi rahega. Naya user banate waqt purana username nahi milega ("Username or email already taken"), thoda alag naam rakho. Band user bhi plan ki user-ginti me gina jaata hai.
Galti se delete kiya user login wapas chalu kaise kare?
Abhi app me band (deleted) login ko wapas chalu karne ka chalta hua button nahi hai — mobile app ka "Re-activate" button bhi login wapas nahi kholta. Rasta: User Management me "+ Create New User" se naye username ke saath naya user bana do. Purana hi username chahiye to ORALZY support se baat karo.
Where in ORALZY: Setup → Admin → Users & Policy → User Management
Quick steps
- Setup → Admin → Users & Policy → User Management kholo
- "+ Create New User" me naya username (jaise priya2) bharo
- "Create User" dabao aur popup ka naya PIN note karo