ORALZY
FAQ

Backups page par "Backup Now" ya "Download" button kyu nahi hai?

Clinic login me Setup → Admin → Backups par "Backup Now", "Download", "Verify" buttons nahi aate — server backup me har clinic ka data ek saath hota hai, isliye use sirf ORALZY support chala / download / restore kar sakta hai. Owner ko bhi ye buttons nahi milte; page par sirf schedule dikhta hai.

Where in ORALZY: Setup → Admin → Backups

Page ka text: "Only ORALZY support can download a server backup, because each backup holds every clinic's data." Photos / files ki apni copy ke liye Setup → Integrations → Google Drive jodo. Patients / Bills ki CSV copy ke liye Setup → Admin → Audit Log → "Data Export" ke card abhi click par download nahi dete (naye tab me "No token provided" error aata hai) — CSV chahiye to ORALZY support se mangwao. Galti se data bigad gaya ho aur purane backup se wapas chahiye to ORALZY support ko date-time ke saath batao.

Quick steps

  1. Setup → Admin → Backups par schedule dekho (kuch dabana nahi)
  2. Photos / files ki copy: Setup → Integrations → Google Drive
  3. CSV copy ya restore ke liye ORALZY support se baat karo

backupbackupnowdownloadrestorecopyexportbakupverify