ORALZY
FAQ

Google Drive connect hai par files Drive me kyun nahi aa rahi?

Google Drive me sirf naye document upload ki copy jaati hai (patient Documents / mobile scan se). Dekho: (1) Setup → Integrations → Google Drive par "Connected" + sahi email dikhe, (2) Drive me "ORALZY Patient Files" → aaj ki date → patient ka UHID folder kholo — naam se folder nahi milega, (3) X-ray aur connect se pehle ki files Drive me nahi jaati.

Where in ORALZY: Setup → Integrations → Google Drive · Mobile: Setup → Integrations → Google Drive

Drive ki copy fail ho to bhi file app me save ho jaati hai, koi error nahi dikhta — isliye pehle connection dekho. "Connected" na ho ya Google account se access hata diya ho to "Disconnect" karke dobara "Connect with Google Drive" karo. Folder clinic ke usi Google account ke Drive me banta hai jisse connect kiya — doosre account me mat dhoondo. Purani files bhejne ka ya "Backup Now" ka button nahi hai. Sirf owner / admin connect kar sakte hain.

Quick steps

  1. Setup → Integrations → Google Drive par "Connected" aur email dekho
  2. Drive me "ORALZY Patient Files" → date → UHID folder kholo
  3. Connected na ho to "Disconnect" → "Connect with Google Drive"
  4. Naya document upload karke dobara dekho

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