ORALZY
FAQ

Referee register ho gaya par referral abhi bhi "Pending" kyun hai?

Pending referral baad me patient register hone par apne aap nahi judta. Row me "Possibly this patient" dikhe to "✓ Confirm — link" dabao. Na dikhe to purane Pending par "Reject" dabao aur "New Referral" se dobara banao — ab phone se naya patient mil jayega (24 ghante ke andar register hua ho to seedha "Registered", warna "Possibly this patient" sujhaav aayega).

Where in ORALZY: Patient Care → Referrals → Patient Referrals

Registration ke waqt naye patient ke "Referred By" me purana patient chun liya gaya ho to us registration se alag referral apne aap "Registered" ban jaata hai — tab purane Pending wale ko Reject kar do taaki do entry na rahe. "Auto-Check" sirf Registered referrals dekhta hai, Pending ko nahi.

Quick steps

  1. Pending row me "Possibly this patient" ho to "✓ Confirm — link"
  2. Nahi to us row par "Reject"
  3. "New Referral" me wahi referrer, referee naam aur phone bhar kar "Create"
  4. Naya status Registered / sujhaav dekh kar confirm karo

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