ORALZY
FAQ

Missed Patients me Log call ki jagah purani date ka ✓ kyu dikh raha hai?

✓ us patient ki aakhri logged call dikhata hai, chahe wo chuni window se pehle ki ho. Window (jaise 30 days) se purani call wale patient "Pending only" list me wapas aa jaate hain, par wahan "Log call" button ki jagah purana ✓ hi dikhta hai. Naya call log karna ho to Patient Connect → Calls → Calling Mode me patient chun kar note save karo.

Where in ORALZY: Patient Care → Patients → Missed Patients · Patient Connect → Calls → Calling Mode

Ye abhi ki kami hai — tracker ka ✓ window ke bahar ki call bhi dikhata hai, isliye us row par naya "Log call" nahi milta. Calling Mode me "PATIENT" box me naam ya phone likh kar patient chuno, "WHAT WAS DISCUSSED?" bharo (wahan note zaroori hai), "NEXT REMINDER WHEN?" chuno aur "SAVE & NEXT PATIENT" dabao — ye wahi record hai, uske baad patient Missed list me "Pending only" ON par chhup jaata hai. Mobile app me bhi yahi hota hai.

Quick steps

  1. Patient Connect → Calls → Calling Mode kholo
  2. "PATIENT" box me naam ya phone likh kar patient chuno
  3. "WHAT WAS DISCUSSED?" likho aur "NEXT REMINDER WHEN?" chuno
  4. "SAVE & NEXT PATIENT" dabao

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