Kiosk pura 10-digit number hi maanta hai; kam digit par "Please enter all 10 digits". Patient ka number file me alag (purana / dusre ghar wale ka) ho to match nahi hoga. Kiosk link ek lamba code hota hai — adhoora copy ho to bhi "not paired" aata hai. List me apna naam na ho to patient "← None of these" dabaye. Galat naam par tap ho gaya to check-in usi waqt ban jaata hai — reception par Check-In Queue me us galat entry ko "✕" se hata do. Kiosk se naya patient register nahi hota — pehle reception par register karo. Ek minute me bahut zyada search / check-in par "Too many lookups — please wait a moment" aata hai; ek minute ruk kar dobara try karo.
Kiosk par "No match found" ya "This kiosk is not paired" aaye to kya kare?
"No match found. Please ask the receptionist." = us 10-digit number se clinic me koi patient nahi — patient file me number check karo ya naya patient register karo. "This kiosk is not paired. Contact reception." / "Invalid kiosk token" = tablet par purana ya galat kiosk link khula hai — Today → Mission Control → Check-In Queue ke "Kiosk & Queue TV" card se "Open Kiosk" karke sahi link bookmark karo.
Where in ORALZY: Today → Mission Control → Check-In Queue · Kiosk tablet: /kiosk/<token>
Quick steps
- "No match found" par patient file me mobile number check karo
- Patient na ho to Patient Care → Patients → Register New Patient
- "not paired" par "Kiosk & Queue TV" card → "Open Kiosk" se link dobara kholo aur bookmark karo