ORALZY
FAQ

App baar-baar apne aap logout ho rahi hai — session kyu kat raha hai?

Pehle Setup → Admin → Users & Policy → Security Policy me "Auto-logout on inactivity" dekho — on ho to idle hone par "Session expired due to inactivity. Please login again." aata hai (default OFF). Off ho to wajah: password badla gaya, Login Activity se session "Revoke" hua, owner ne login band kiya, clinic suspend hui, ya browser ka cleaner site data mita raha hai.

Where in ORALZY: Setup → Admin → Users & Policy → Security Policy · Header → My Account → Login Activity

Internet ka jaana ya server ki chhoti dikkat ab logout nahi karti — session bacha rehta hai. Password badalne par saare devices logout hote hain (ye sahi hai). Mobile app me Auto-logout on ho to 30 minute bina chhue ya 15 minute background me rehne par logout (fingerprint on ho to sirf lock). 30 din device par app na khule to bhi dobara login. Har staff ko apna login do — ek login kai jagah share hoga to kisi ne password badla to sab jagah logout.

Quick steps

  1. Security Policy me "Auto-logout on inactivity" check karo, zaroorat na ho to off
  2. Haal me password badla ho to har device par naye password se login
  3. Login Activity me dekho koi session revoke to nahi hua
  4. Browser cleaner / extension me ORALZY ki site ko exception do

logoutsessionautoidletimeoutsecurityrepeatedcookies