Owner / admin ke alawa sabko report me number aadhe chhupe dikhte hain (jaise 98XXXXX210) aur note aata hai "Numbers are partly hidden — only the owner/admin sees full numbers." "↻ Retry Failed" se naya draft koi bhi bana sakta hai, par use bhi owner / admin hi launch karta hai. Auditor login sirf dekh sakta hai, kuch bana nahi sakta. Campaign delete karne ka button kisi role ke paas nahi hai.
Campaign kaun launch kar sakta hai, receptionist kyun nahi kar pa rahi?
Campaign ka draft, list aur report koi bhi staff bana / dekh sakta hai, par "🚀 Launch", "🕒 Schedule", "🚀 Send now", "Change time", "Cancel schedule", "Marketing campaigns" switch aur "⬇ Download Excel (CSV)" sirf owner ya admin ke liye hain. Doosre role ko step 3 me "Only the owner/admin can launch" dikhta hai — wo "Save draft" karein, owner list se "🚀 Launch" dabaye.
Where in ORALZY: Patient Connect → WhatsApp → WhatsApp Campaigns
Quick steps
- Receptionist: wizard poora bharo aur "Save draft" dabao
- Owner / admin: WhatsApp Campaigns list me draft row par "🚀 Launch" ya "🕒 Schedule" dabaye