"Last visit" = patient ki sabse haal me save hui treatment ki date (treatment na ho to patient record ki aakhri edit date) — appointment se nahi ginti. Isliye purani treatment edit karne se patient "recent" ho kar list se hat sakta hai. 3 saal wali upar ki seema kisi screen se nahi badalti. Dhyan: deceased (guzar gaye) mark hone se patient is audience se apne aap nahi hatta — aise record par SMS DND lagao. Recall list ke patient alag hain — campaign Recall list se nahi chunta. Har run me Preview wali poori list ko message jaata hai, chahe pichhli baar bheja ho. Preview sirf web par hai; mobile par nahi.
Recare campaign ka message kin patients ko jaata hai?
Un patients ko jinka phone number hai, jinhone messages band nahi kiye (SMS DND / STOP / opt-out), aur jinki "last visit" "Months since last visit" (jaise 6) se purani par 36 mahine (3 saal) se nayi hai. Ginti aur pehle 20 naam dekhne ke liye card ka "Preview" dabao — "📋 Audience Preview": "Total patients matching: N", naam · 📱 phone, "Last visit" aur aakhri treatment.
Where in ORALZY: Patient Care → Follow-ups → Recare Campaigns · Mobile: Patient Care → Follow-ups → Recare Campaigns
Quick steps
- Patient Care → Follow-ups → Recare Campaigns kholo
- Campaign card par "Preview" dabao
- "Total patients matching" aur naam dekho
- Ginti kam / zyada karni ho to Edit karke "Months since last visit" badlo