Ek number par kai patient hon to contact unme se kisi ek se judta hai, par rok (STOP / DND / Hold / Inactive) poore number par lagti hai. Upload ke tag us patient ki file par bhi lagte hain. "+ Add Contact" ya mobile "Import CSV" se bana contact patient se nahi judta (inbox me naam phir bhi patient file se aata hai). Patient ki file ke Messages me bhi uski WhatsApp chat ke messages dikhte hain. Inbox se patient ki file kholne ka seedha button nahi hai — Patient List me naam / number se dhundho.
WhatsApp contact patient ki file se kaise judta hai?
Apne aap, mobile number se: patient WhatsApp kare, contacts upload ho, ya "Patients matching" se Hold / Inactive lagao — number kisi patient ki file se mile to contact usi patient se jud jaata hai. Haath se link karne ka button nahi hai. Isi number se inbox me patient ka naam aata hai aur patient ka STOP / DND number par lagta hai.
Where in ORALZY: Patient Connect → WhatsApp → WhatsApp Contacts · Patient Care → Patients → Patient List
Quick steps
- Patient file me sahi mobile number save karo
- Contacts upload ya patient ke WhatsApp se contact apne aap jud jaata hai
- Inbox me naam aur rok isi number se kaam karte hain