Server bhi yahi rok lagata hai: request owner/admin hi bhej sakte hain; Meta popup ke baad save sirf owner/admin ka hota hai — dusre role ko "Only the clinic owner or admin can connect or disconnect WhatsApp." aata hai, aur manual keys save karne par "Forbidden: insufficient role". Approve hui clinic me receptionist ko Settings tab me connect button dikh sakta hai, par Meta popup poora karne ke baad bhi save mana ho jayega — isliye ye kaam owner/admin login se hi karo. Dashboard dekhna aur "Send Message" baaki staff bhi kar sakte hain (Staff Login / ESS nahi; Auditor login sirf dekh sakta hai, bhej nahi sakta). Mobile par bhi non-admin ko "Only the clinic owner or an admin can send this request." dikhta hai.
Connect WhatsApp (Meta) receptionist ko kyun nahi dikhta, kaun jod sakta hai?
Apna WhatsApp number jodne ki request, Meta se connect, disconnect aur WhatsApp keys save karna sirf clinic owner / admin kar sakte hain. Isliye receptionist ya doctor ke menu me Setup → Integrations → Connect WhatsApp (Meta) nahi aata, aur WhatsApp Connection ke "Settings" tab me unhe "Only the clinic owner or an admin can send this request…" dikhta hai.
Where in ORALZY: Setup → Integrations → Connect WhatsApp (Meta) · Patient Connect → WhatsApp → WhatsApp Connection
Quick steps
- Owner ya admin login se Setup → Integrations → Connect WhatsApp (Meta) kholo
- Wahan request bhejo ya (approve hone par) Meta se connect karo
- Baaki staff ko WhatsApp Connection ka "Dashboard" / "Send Message" use karne do