ORALZY
FAQ

Kaun kaun se roles hain aur har role kya kar sakta hai — owner, admin, doctor, receptionist, staff?

Login roles: Owner, Admin, Doctor, Receptionist, Assistant, Staff — plus alag se Auditor (sirf dekh sakta hai, kuch din me expire) aur CA (sirf GST/accounts). Owner/Admin sab kar sakte hain (delete, money reports, settings); Doctor clinical record likhta hai; Receptionist/Assistant/Staff billing aur booking karte hain par clinical record likh ya delete nahi kar sakte.

Where in ORALZY: Team → Members → Directory → "Add Staff" → "Create a login account…" → Role; Setup → Admin → Users & Policy → User Management (Staff ↔ Admin)

Role login par lagta hai. Owner / Admin: poora control — delete, Money / P&L reports, admin settings, users banana. Doctor: clinical record (treatment, notes, Rx) likh sakta hai. Receptionist / Assistant / Staff: patient, appointment, bill, payment ka kaam; clinical record padh sakte hain par likh nahi sakte, aur delete nahi kar sakte. Auditor: NABH ke liye read-only login, 1–30 din me apne aap khatam. CA: alag mobile-OTP login, sirf GST / accounts data (Billing → Expenses & GST → GST & CA se jodte hain). "Accountant" koi login role nahi, sirf HR job title hai. Role kahan dete hain: doctor / receptionist / assistant ka login Team → Members → Directory → "Add Staff" me "Create a login account for this staff member?" tick karke Role chuno. Setup → Admin → Users & Policy → User Management me web par sirf Staff ↔ Admin badalte hain. Delete jaise kaamon par Staff PIN (Action Guard) bhi lag sakta hai agar clinic ne on kiya ho.

Quick steps

  1. Team → Members → Directory → "Add Staff"
  2. "Create a login account for this staff member?" tick karo
  3. Role chuno — Staff / Receptionist / Assistant / Doctor / Admin
  4. Baad me Admin banana/hatana: Setup → Admin → Users & Policy → User Management

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