Normal (green) WhatsApp wala number seedha nahi judta — use pehle WhatsApp Business app par le jao (phir coexistence chuno), ya "New number" ke liye us number se WhatsApp hata do ("WhatsApp must be uninstalled from that number first"). Meta popup me number verify hota hai, isliye us number par OTP aana chahiye. Request form me wahi number likho jo Meta par register karna hai ("e.g. 9829000000 — the number you will register on Meta"). Ek clinic ka ek hi WhatsApp number ORALZY se judta hai; Meta account me kai number hon to pehla number jud jaata hai — card par "Phone:" check karo.
WhatsApp connect ke liye kaunsa number le, naya SIM ya purana?
Screen ke hisaab se naya SIM sabse aasaan hai ("A new SIM (recommended)"). Purana number bhi chalega: agar wo kisi WhatsApp par nahi hai to "New number" chuno; agar mobile ke WhatsApp Business app par chal raha hai aur app chalu rakhna hai to "On the WhatsApp Business app on a mobile" (coexistence) chuno. Doctor ya staff ka personal WhatsApp number mat lo.
Where in ORALZY: Setup → Integrations → Connect WhatsApp (Meta) · Patient Connect → WhatsApp → WhatsApp Connection
Quick steps
- Tay karo number abhi kahan chal raha hai (kahin nahi / WhatsApp Business app / normal WhatsApp)
- Normal WhatsApp par ho to pehle WhatsApp Business app par le jao ya us number se WhatsApp hata do
- Connect screen par "New number" ya "On the WhatsApp Business app on a mobile" chuno
- Meta popup me us number par aaya OTP daal kar verify karo