Setup → Integrations → Connect WhatsApp (Meta) par "📋 What documents Meta needs from a clinic?" panel ke 3 tab hain. "Stage 1: Connect (instant)": Facebook personal account (sirf login ke liye — aapka personal FB private rehta hai), WhatsApp business phone number, clinic business name; shuru me limit 250 unique patients / 24 ghante. "Stage 2: Verification (scale)": Meta ko kam se kam 2–3 chahiye — GSTIN Certificate, Trade License / Shop Act, Business Registration (Udyam/MSME, Partnership deed, Pvt Ltd COI), 3 mahine ka Bank Statement, Address Proof; dental ke liye madadgar: Dental Council Registration, Clinical Establishment Act, Bio-Medical Waste Auth, AERB X-ray License, Drug License. Documents Meta Business Manager → Security Center → Start Verification par upload hote hain, ORALZY me nahi. "Display name approval" tab batata hai ki naam ke liye kaunsa proof chahiye. Mobile par wahi list aur "Documents ready — proceed" tick hai.
WhatsApp number connect karne se pehle kaunse documents ready rakhne hain?
Connect button ke upar "📄 Bring Your Own WhatsApp — required documents" box me list hai: active GSTIN, business utility bill ya Shop & Establishment certificate, authorised signatory ka Aadhaar / PAN, ek alag phone number (personal WhatsApp wala nahi) — ya coexistence me WhatsApp Business app wala phone — aur Meta Business Verification shuru ya poora. "I have all these documents ready — proceed" tick kiye bina "🟢 Connect WhatsApp via Meta" nahi dabta.
Where in ORALZY: Setup → Integrations → Connect WhatsApp (Meta) · Patient Connect → WhatsApp → WhatsApp Connection · Mobile: Patient Connect → WhatsApp → WhatsApp Connection
Quick steps
- Request approve hone ke baad Setup → Integrations → Connect WhatsApp (Meta) kholo
- "📋 What documents Meta needs from a clinic?" ke teeno tab padho
- Documents Meta Business Manager → Security Center me verification ke liye taiyar rakho
- Connect box me "I have all these documents ready — proceed" tick karo