Patient option ka number (1, 2 …), uska label ya value bhej sakta hai. Option ka "Go to step" khaali ho to step ka "Next step ID" chalta hai. Options wale sawal me variable me option ki value (value na ho to label) save hoti hai; options na hon to patient ka likha jawab. Screen par "Options (buttons)" likha hai, par patient ko WhatsApp button nahi, numbered list jaati hai. Options sirf web par ban sakte hain — mobile flow editor me options ka hissa nahi hai.
Chatbot flow ke sawal me options aur {{name}} jaisa variable kaise lagaye?
Flow ka "Edit" → step type "Question" (ya "Condition") → "Variable name (to store answer, use as {{name}})" me naam likho (jaise name) → "+ Add option" se har option ka "Option label", "Value (optional)" aur "Go to step" → "Save Flow". Aage ke kisi step ke text me {{name}} likho to patient ka jawab wahan bhar jaata hai.
Where in ORALZY: Patient Connect → WhatsApp → Chatbot Flows
Quick steps
- Chatbot Flows → flow ka "Edit"
- Step ka type "Question" chuno, "Variable name" bharo
- "+ Add option" → "Option label", "Value (optional)", "Go to step"
- Agle step ke text me {{variable}} likho → "Save Flow"