Dhyan do: "Sent to N recipient(s)." ka matlab sirf itna hai ki app ne bhejne ki koshish ki — WhatsApp ne mana kar diya ho tab bhi ye ginti badh jaati hai, isliye asli jaanch phone par message dekh kar karo. Clinic ka apna WhatsApp number juda ho to sabse pakka pahunchta hai. ORALZY shared number par ye seedha text tabhi pahunchta hai jab us recipient ne pichhle 24 ghante me clinic ko WhatsApp kiya ho, aur WhatsApp wallet me balance ho; warna message SMS par jaane ki koshish karta hai. Jis number ka patient messages band (STOP / opt-out) kar chuka ho, us par nahi jaata. Plan ka asar: Trial par roz automatic brief nahi jaata (sirf "📤 Send Now" se), purane Starter plan par sirf Sunday; Core / Pro / Enterprise par roz. Us din "📤 Send Now" kar diya ho to us din ka automatic brief dobara nahi jaata. Ye panel sirf owner / admin login ko dikhta hai. Brief set ghante ke kaafi baad aaye to ORALZY support ko batao.
Doctor Morning Brief WhatsApp par nahi aaya, kyun?
Setup → Settings → Auto Messages → Doctor Morning Brief kholo aur check karo: "✅ Enabled" on ho, har recipient ka phone (91XXXXXXXXXX) bhara ho, aur "💾 Save" dabaya ho. Phir "📤 Send Now" dabao. "Not sent: disabled" = switch band; "Not sent: no recipients" = koi number nahi; "Not sent: recipients-have-no-phone-number" = number khaali. "Sent to N recipient(s)." aaye par phone par na pahunche to clinic ka WhatsApp connection check karo.
Where in ORALZY: Setup → Settings → Auto Messages → Doctor Morning Brief · Setup → Integrations → Connect WhatsApp (Meta)
Quick steps
- Setup → Settings → Auto Messages → Doctor Morning Brief kholo
- "✅ Enabled" on karo, "➕ Add recipient" se naam + 91XXXXXXXXXX number daalo
- "💾 Save" dabao
- "📤 Send Now" dabao aur "Not sent: …" ka sandesh padho
- "Sent to N" aaye par message na mile to Setup → Integrations → Connect WhatsApp (Meta) se clinic ka number jodo