ORALZY
FAQ

Patient list kaun dekh sakta hai, staff login me kyu nahi khulti?

Clinic ke har normal login — owner, admin, doctor, receptionist, assistant — ko Patient Care → Patients (Patient List aur Missed Patients) dikhta hai. "Staff Login" (sirf punch / leave / payslip wala) aur CA login me patient list nahi khulti. Auditor login list dekh sakta hai par kuch badal nahi sakta. Poori list ka download sirf owner / admin.

Where in ORALZY: Patient Care → Patients → Patient List · Patient Care → Patients → Missed Patients · Setup → Admin → Users & Policy → User Management

Missed Patients me "Log call" owner, admin, receptionist, assistant aur staff role kar sakte hain; doctor aur auditor ko "Your login does not have permission to log calls — ask reception or an admin" aata hai. Patient delete sirf owner / admin. Staff Login wale ko patient dekhne hon to owner unke liye normal user banaye (Setup → Admin → Users & Policy → User Management).

Quick steps

  1. Apna login role dekho (owner / doctor / receptionist / Staff Login)
  2. Staff Login ho to owner se normal user banwao
  3. Download chahiye to owner / admin login se karo

rolepermissionaccessauditorstaffloginessreceptionist