ORALZY
FAQ

Receptionist login se kya kya kar sakti hai aur kya nahi?

Receptionist: patient register, appointment book / reschedule, bill banana, payment lena, bill ko "Delete" se Recycle Bin bhejna (PIN maang sakta hai), Calling Mode, Internal Notes padhna-likhna, chart padhna. NAHI kar sakti: treatment plan / Mark Done / clinical notes, bill Cancel, refund, proforma "To Invoice", Recycle Bin kholna, koi bhi Delete, Money / P&L reports, owner-only Settings, staff / HR Masters, integration keys.

Where in ORALZY: Setup → Admin → Users & Policy → User Management · Billing → Bills · Today → Calendar

Chart, treatment list aur notes receptionist padh sakti hai (bill aur booking ke liye zaroori), par likhna doctor / admin / owner ka. Bill Cancel, payment refund aur proforma ko invoice banana owner / admin / doctor karte hain. Settings me receptionist ko sirf kuch rows dikhti hain (Rate Plans, Print Templates, Treatment Types, Medicine Library, Appointment Types, Theme wagairah) — baaki owner / admin ke liye. Header → My Account (password, Two-Factor, Language) sabko milta hai. Pharmacy me dawai ka purchase price / munafa receptionist ko nahi dikhta. Day End close ho chuka ho to us din ke bill / payment koi bhi role nahi badal sakta jab tak owner / admin reopen na kare.

Quick steps

  1. Booking, bill aur payment ka kaam receptionist login se karo
  2. Treatment Mark Done ya plan doctor login se karwao
  3. Bill Cancel, refund ya "To Invoice" ke liye doctor, admin ya owner se karwao
  4. Delete aur Recycle Bin ka kaam owner / admin se karwao

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