ORALZY
How-to

Online booking page par patient appointment request kaise bhejta hai?

Booking link (…/book/<clinic-slug>) kholne par "Your Details": "Full Name", "Phone Number", "Preferred Doctor (optional)", "Preferred Date", phir khaali slot chune, "Treatment / Reason for Visit", "Additional Notes" → "Request Appointment". Screen par "Booking Request Submitted!" aur status dekhne ka link aata hai.

Where in ORALZY: Today → Calendar → Online Bookings · Patient page: booking link /book/<clinic-slug>

Naam, phone aur date zaroori hain ("Please fill in your name, phone number, and preferred date."). Doctor na chune to "Any available". Slots 30-30 minute ke hote hain, clinic ke primary branch ke Opening Hours ke andar; jo time kisi appointment me bhara hai wo grey rehta hai, aur blockout wale time dikhte hi nahi. Request seedha appointment nahi banti — Today → Calendar → Online Bookings ki "Action Queue" me NEW banke aati hai aur staff "✓ Approve" kare tab calendar me appointment banti hai. Ek number se 2 se zyada pending request nahi ("You already have pending booking requests for this clinic."). Page par login / OTP nahi lagta. Clinic ka apna WhatsApp number juda ho to "Booking Request Received" WhatsApp bhejne ki koshish hoti hai, par ye bina-template message hai — jis patient ne pichhle 24 ghante me clinic ko message nahi kiya use WhatsApp aksar nahi pahunchata, isliye is message par bharosa mat karo.

Quick steps

  1. Patient booking link khole
  2. Naam, 10-digit phone, date bhare; chahe to doctor aur slot chune
  3. "Request Appointment" dabaye
  4. Status link copy karke rakh le
  5. Clinic Online Bookings → "Action Queue" me "✓ Approve" kare

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