ORALZY
FAQ

RCS chalu kaise kare, keys kahan daale?

RCS ki keys clinic khud nahi daalti — ORALZY ise centrally set karta hai (Setup → Integrations me sirf WhatsApp connect hota hai, RCS ka box nahi). RCS chalu karwana ho to ORALZY support se karwana hoga. Jab tak RCS set nahi, Patient Connect → Campaigns → RCS se bheja message saade SMS me jaane ki koshish karta hai.

Where in ORALZY: Patient Connect → Campaigns → RCS → RCS Messaging

Page ki peeli patti 'configure RCS API keys in Setup → Integrations' kehti hai, par wahan RCS ka option nahi hai. Bina RCS ke SMS bhi tabhi jaata hai jab SMS setup aur approved DLT template mel khaye — warna 'Not sent: …' aata hai. RCS page 'Growth' add-on ka hissa hai — menu me na dikhe ya 'Upgrade required' aaye to Setup → Plan & Help → Store se le sakte hain.

Quick steps

  1. ORALZY support se RCS chalu karne ko kaho
  2. Tab tak RCS page se bheja message SMS ki tarah jaayega (agar SMS set hai)

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