ORALZY
FAQ

Clinic se bheja case lab ko ORALAB me kya kya dikhta hai?

Lab ko case code, 👤 patient ka sirf naam, 🏥 clinic ka naam, kaam (treatment), tooth / daant, shade, material, notes, due date, clinic ki bheji files / scans, clinic ka parcel detail aur us case ki chat dikhti hai. Patient ka UHID, phone, address ya baaki record lab ko nahi jaata.

Where in ORALZY: Lab side: ORALAB → Cases → Case Inbox → case kholo · Treatment → Lab → Lab Cases

Ye ORALAB (lab ka apna account) ki baat hai. Case lab ko tabhi dikhta hai jab clinic use lab ko dispatch kare. Bina login wale "🔗 Portal" link par lab ko patient ka naam bhi nahi dikhta (sirf case code). Purane Lab App (oralzy.com/lab-app, clinic ne "✓ Verify" kiya ho) par naam aur UHID dikhte hain. Clinic link tod de to lab us case ki detail / chat / scan nahi khol sakti ("This lab is no longer linked to the case").

Quick steps

  1. Clinic: Treatment → Lab se case lab ko bhejo
  2. Lab: Cases → "Case Inbox" me case kholkar details dekhe
  3. Kuch aur batana ho to case ki chat me likho

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