Sirf clinic se aaye (ORALZY se jude) case par. Bus / Person / Courier chunna zaroori hai ("Choose Bus / Person / Courier first"); baaki khaane khaali chhode to pehle bhari value bani rehti hai — form purani details ke saath khulta hai, isliye "Update return parcel details" se ek cheez badal sakte ho. Save ke baad: "✅ Parcel details saved — case is now "Sent to clinic"." Case QC stage par atka ho to details save ho jaati hain par status nahi badhta: "⚠️ Parcel details saved, but the status did not move forward — …". Clinic ne apna bheja parcel record kiya ho to upar "PARCEL COMING TO YOU" me bus / driver / AWB / ETA dikhta hai (driver ka number dabakar call); na kiya ho to "The clinic has not filled the outbound parcel details yet." Mobile: case → "🚚 Return parcel details …" (camera se parcel photo).
Lab se bheje parcel (bus, courier, aadmi) ki details clinic ko kaise bataye?
Case kholo → "🚚 PARCEL TRANSIT" card → "Return parcel details (bus / person / courier)" → "🚌 Bus" / "🚶 Person" / "📦 Courier" chuno → bus naam / number, driver ya person ka naam, mobile, expected arrival, notes, "📷 Parcel photo" → "Save & notify clinic". Clinic ki chat me details + photo jaati hai aur case khud "Sent to clinic" ho jaata hai.
Where in ORALZY: Lab side: ORALAB → Cases → Case Inbox → case kholo → 🚚 PARCEL TRANSIT · Treatment → Lab · Mobile: ORALAB app → Cases → case
Quick steps
- Case kholo aur "🚚 PARCEL TRANSIT" card dekho
- "Return parcel details (bus / person / courier)" dabao
- Mode chuno; naam, mobile, ETA, notes bharo, "📷 Parcel photo" lo
- "Save & notify clinic" dabao