ORALZY
FAQ

Mobile me "Dispatch + WA" aur "Send All" kya karte hain?

Mobile: Treatment → Lab → "Orders" tab me Pending card par "Dispatch + WA" dabao — aapke phone ka WhatsApp lab ke number par case code, patient, kaam aur expected date ke message ke saath khulta hai aur case "sent" ho jaata hai. "⚠️ N pending dispatch" patti ka "Send All" har pending case ke liye ek-ek karke WhatsApp kholta hai. 2 ghante se purane cases ki patti ka "✓ Sent" aapka WhatsApp khole bina case bhej deta hai (ORALZY ka auto-WhatsApp lab ko phir bhi jaata hai, agar vendor par chalu hai).

Where in ORALZY: Mobile: Treatment → Lab · Treatment → Lab → Lab Cases

"Dispatch + WA" ke liye lab vendor me WhatsApp Number ya Phone hona chahiye, warna "No WhatsApp number" aata hai aur case nahi bheja jaata — "Vendors" tab me Edit karke number daalo. Aapke WhatsApp ke alawa, vendor par "Auto-WhatsApp to lab when a case is dispatched" chalu ho to ORALZY se bhi lab ko case ka WhatsApp jaata hai — lab ko do message dikh sakte hain. "Send All" bina number wale aur duplicate-daant wale case chhod deta hai ("N dispatched · M skipped"). Duplicate daant par "⚠️ Duplicate lab order?" → "Send anyway".

Quick steps

  1. Mobile me Treatment → Lab → "Orders" tab kholo
  2. Pending card par "Dispatch + WA" dabao
  3. Khule WhatsApp me message lab ko bhejo
  4. Card par status "sent" dekho; number na ho to "Vendors" → "Edit" me number daalo

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