ORALZY
FAQ

Staff Chat me naye message kyun nahi dikh rahe?

Do wajah: (1) Ek channel me sirf pehle 100 message hi screen par aate hain — channel 100 se bhar gaya to naye message nahi dikhte (channel list me sirf last message ki line dikhti hai). Hal: naya channel bana lo (+ → naam → "Create Channel"). (2) Message tabhi aate hain jab Staff Chat khula ho — har 5 second me; phone par notification nahi aata.

Where in ORALZY: Header → Staff Chat · Mobile: side menu → Staff Chat

Laal ginti badh rahi ho par channel kholne par naya message na dikhe to wajah (1) hai — ye abhi app ki kami hai, team ko bata kar naya channel, jaise "front-desk-2", shuru karo. Private channel sirf banane wale ko dikhta hai, isliye doosre staff ka private channel aapko nahi dikhega. Do staff ka login naam (full name) ek jaisa ho to chat unhe ek hi insaan maanti hai — message "mine" dikh sakta hai aur padha-hua ginti gadbad ho sakti hai; User Management me naam alag rakho. Mobile par channel se bahar aakar dobara kholo.

Quick steps

  1. Header → 💬 Staff Chat kholo
  2. Channel list me last message ki line dekho
  3. Message channel me na dikhe to + dabao, naya channel banao
  4. Team ko naye channel me likhne ko bolo

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