ORALZY
FAQ

Scheme number Save nahi ho raha ya 'no digit' error aa raha?

"Save" tab tak grey rehta hai jab tak OPD No. ya Day-Care No. me se kam se kam ek na bharo. "What was sent has no digit — it does not look like a number." = jo likha usme ek bhi ank nahi (jaise sirf 'Day Care No') — asli number daalo. "Visit date cannot be in the future." = visit date aage ki hai, aaj ya pichhli date chuno. PIN maange to Action Guard ka PIN daalo.

Where in ORALZY: Patient Care → Patients → Patient List · Patient chart → ✏️ Edit patient details → 🏥 Scheme numbers card

Number me kam se kam ek digit hona zaroori hai; 40 akshar se lamba hissa kat jata hai. RGHS paste box me "❌ No number found — fill it in by hand." aaye to number khud type karo; "✓ Found — … Check and Save." aaye to bhare number jaanch kar "Save" dabao (paste akela kuch save nahi karta). "This number was already there — nothing changed." = "Correct (typo)" me wahi number dobara save kiya, kuch badla nahi. Mobile par dates sirf YYYY-MM-DD me type karo (jaise 2026-08-03) — 03-08-2026 jaisa likhoge to app use 8 March padh sakta hai, aur bilkul galat format par "Visit date is not valid." aata hai. Auditor login read-only hai, wo save nahi kar sakta. Action Guard me "Edit patient profile" on ho to PIN popup aata hai; galat PIN par "Wrong PIN".

Quick steps

  1. OPD No. ya Day-Care No. me asli number (digit ke saath) bharo
  2. "Number for which visit?" me aaj ya pichhli date rakho
  3. Card ka "Save" dabao, PIN maange to daalo
  4. Green message padh kar confirm karo ki number add / correct hua

saveerrordigitopddaycarerghsvisitdatefuture