ORALZY
FAQ

Patient chart me kaun sa note kaun likh sakta hai (internal, general, progress)?

Teen tarah ke note: ๐Ÿ”’ Internal Notes (sidebar, staff-only) โ€” owner, admin, doctor, receptionist padh / likh sakte hain; General Notes ("Other notes" tab, case sheet par chhapte hain) โ€” koi bhi staff; Progress notes / ๐Ÿ“‹ Visit note (clinical) โ€” sirf doctor, admin, owner. Kisi bhi note ko delete sirf owner / admin kar sakte hain.

Where in ORALZY: Patient Care โ†’ Patients โ†’ Patient List ยท Patient chart โ†’ sidebar โ†’ Internal Notes ยท Setup โ†’ Admin โ†’ Users & Policy

Assistant aur "staff" role ko Internal Notes dikhte hi nahi; auditor login sab kuch sirf dekh sakta hai aur internal notes use bhi nahi dikhte. Galat role se clinical note save karne par "Forbidden: insufficient role", internal note par "Internal notes are restricted to authorised staff", aur delete par "Forbidden: DELETE restricted to owner/admin/super_admin" aata hai. Staff Login (punch / leave wala) se patient chart khulta hi nahi. Role badalna owner / admin ka kaam hai: Setup โ†’ Admin โ†’ Users & Policy.

Quick steps

  1. Staff-only baat: sidebar โ†’ ๐Ÿ”’ Internal Notes (owner / admin / doctor / receptionist)
  2. Case sheet wali baat: Tooth Chart โ†’ "Other notes" โ†’ General Notes (koi bhi staff)
  3. Clinical note: "๐Ÿ“‹ Visit note" ya "Add note" (doctor / admin / owner)
  4. Note hatana ho to owner / admin se karwao

notesrolepermissioninternalreceptionistassistantdeleteforbidden