ORALZY
FAQ

Internal note aur clinical/general note me kya farak hai — patient ko kaun dikhta hai?

internalNotes sirf staff ke liye hain — case sheet par kabhi print nahi hote, patient portal/WhatsApp par kabhi nahi jaate. generalNotes clinical note hain aur case sheet ke saath print hote hain.

Where in ORALZY: Patient chart → Notes — do alag section: Internal (staff-only) aur General/Clinical (print hota hai)

Patient ke do alag note section hain aur farak print/portal ka hai, permission ka nahi. internalNotes = STAFF-ONLY: ye case sheet par print nahi hote, patient portal par nahi dikhte, WhatsApp/review/lab portal — kisi bhi patient-facing jagah par nahi jaate (portal route is field ko response se pehle hi hata deta hai). generalNotes = clinical/general note jo case sheet ke saath CHHAPTE hain. Matlab: "patient bahut demanding hai, payment ke liye do baar bhagna pada" jaisi baat internal note me jaani chahiye; diagnosis/observation general note me. Galat section me likha hua internal note patient ke haath me printed case sheet par pahunch sakta hai — ye us kism ki galti hai jo baad me medico-legal ban jaati hai.

Quick steps

  1. Patient chart → Notes section
  2. Staff ke liye baat = Internal note
  3. Clinical observation = General note
  4. Case sheet print karke ek baar khud dekh lo ki kya chhap raha hai

internal noteclinical notegeneral notenotesnote farakandar ka notestaff onlyprintcase sheetpatient dekh saktaportalprivacy