Card apne aap nahi jata — lab case Received hone par sirf registry row banti hai, card staff ko bhejna padta hai. Button tabhi dikhta hai jab warranty chalu ho aur void na ho. Fail hone par "Send failed: …" ke saath wajah aati hai: "Patient has no phone number" (Edit patient details me number dalo), "Patient is DND/inactive — cannot send message", "This prosthesis has no warranty", "Warranty has been voided", "Message send fail — …". Ye seedha text message hai: clinic ka apna WhatsApp number juda ho to usi se jata hai; ORALZY ke shared number par WhatsApp se tabhi jata hai jab patient ne pichhle 24 ghante me clinic ko message kiya ho, warna clinic ka SMS chalu ho to SMS jata hai — toast me channel ka naam aata hai. Na jaa paye to "🔗 View card" kholkar uska link patient ko khud bhej sakte ho. Bhejne ke baad card par "card sent <date>". Card page par patient ko naam, kaam, material, shade, fitted date, months, valid-till, terms aur clinic + lab ka naam dikhta hai. Mobile: Prosthesis tab → "💬 WhatsApp warranty card".
Patient ko crown ka warranty card WhatsApp par kaise bheje?
Patient chart → ⋯ More → "Prosthesis" → us card par "💬 WhatsApp card" dabao → "✓ Warranty card sent on <channel>". Patient ko message jata hai: "🦷 Warranty Card — <naam>", kaam aur tooth, "Warranty: N months (valid till …)", card ka link aur "Card sambhal ke rakhein — repair/replacement ke waqt kaam aayega." "🔗 View card" se khud card dekh sakte ho.
Where in ORALZY: Patient Care → Patients → Patient List · Patient chart → Sections → ⋯ More → Prosthesis → 💬 WhatsApp card · Mobile: Patient detail → More → Prosthesis
Quick steps
- Patient chart → ⋯ More → "Prosthesis"
- Sahi crown/bridge ka card dhundho (🛡 Active)
- "💬 WhatsApp card" dabao
- "✓ Warranty card sent…" dekho; chaho to "🔗 View card" kholo