ORALZY
FAQ

Receptionist treatment Mark Done kyu nahi kar pa raha?

Treatment Mark Done — aur ek saath Done, sitting record, done treatment ka ✎ edit — sirf doctor, admin ya owner login se hota hai. Receptionist / assistant / staff login par drawer khul jaata hai par "✓ Mark done" dabate hi "Mark done failed: Forbidden: insufficient role" aata hai. Hamesha karwana ho to owner Setup → Admin → Users & Policy → User Management me us user ka role badle.

Where in ORALZY: Setup → Admin → Users & Policy → User Management · Patient chart → Visits → ✓ Done → ✓ Mark done

Treatment ka record doctor ka document hai — plan, done aur rate badalna isi rule me aata hai, isliye front desk ka login treatment dekh sakta hai par done nahi kar sakta. Bill / payment ka kaam (Bill / Collect) alag hai. Aur kade kaam: done treatment ka 🗑 delete aur 🔄 Sitting drawer ka "↩ Remove last sitting (wrong entry)" sirf owner / admin; doosre role ko delete par "Forbidden: DELETE restricted to owner/admin/super_admin" aata hai. Auditor login sab sirf dekh sakta hai. Mobile par bhi yahi rule — "Mark as Done" par "Failed" alert. Mark Done par PIN nahi maanga jaata. Assistant ko doctor jaisa role dene se pehle soch lo — wo phir treatment bhi done kar payega.

Quick steps

  1. Error me "Forbidden: insufficient role" dikhe to samjho login ka role doctor / admin / owner nahi hai
  2. Doctor ya owner ke login se Mark Done karwao
  3. Hamesha ke liye: owner Setup → Admin → Users & Policy → User Management me us user ka role badle

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