ORALZY
FAQ

Online booking request me patient ka treatment aur notes kahan dikhega?

Web ke Today → Calendar → Online Bookings table me Kind, Requested At, Patient, Phone, Slot Requested, Patient Note aur Status hi dikhte hain — booking form ka 'Treatment / Reason for Visit' yahan nahi dikhta. Mobile ke Online Bookings aur Public Booking screen par 🦷 ke saath treatment dikhta hai. Approve karne par treatment appointment me chala jaata hai.

Where in ORALZY: Today → Calendar → Online Bookings · Mobile: Today → Calendar → Online Bookings

'Patient Note' column sirf patient app ki cancel / reschedule request ka kaaran dikhata hai. Website form ke 'Additional Notes' (aur patient app booking ke reason / notes) staff ko kisi screen par nahi dikhte aur appointment me bhi nahi jaate — zaroori baat ho to patient se phone par poochh lo. Treatment dekhna ho to mobile app ka Online Bookings screen kholo, ya Approve ke baad calendar me appointment kholo.

Quick steps

  1. Treatment dekhna ho to mobile app me Online Bookings kholo (🦷 line)
  2. Ya "✓ Approve" ke baad calendar me appointment kholo — treatment wahan hota hai
  3. Patient ke notes ke liye use phone karke poochho

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