Letter apne aap patient ko nahi jaata — aapko khud print karke dena / bhejna hota hai. Letter ke neeche likha hota hai ki ye system-generated reminder hai, legal demand notice nahi. Bill poora chuk gaya ho to letter nahi banta ("This bill has nothing outstanding — a reminder notice has not been generated."). Day 30 ke patient message me bhi likha jaata hai ki ek formal letter bana hai. Mobile app me "📄 Letter" file download karke share sheet kholta hai.
Day 30 wala A4 reminder letter (Letter) kaise nikale?
Ladder Day 30 tak pahunch jaaye to Billing → Pending Payments → Reminders (Dunning) me us row par "Letter" button aata hai (tooltip "Open A4 legal reminder") — A4 "FINAL REMINDER NOTICE": clinic ka naam-pata, patient ka naam-pata, Reference, bill no. aur aaj ka "Total Outstanding", 7 din me chukane ki request. Abhi web par ye button naye tab me "No token provided" dikha deta hai — aisa ho to ORALZY support ko batao.
Where in ORALZY: Billing → Pending Payments → Reminders (Dunning) · Mobile: Pending Payments → Reminders → "📄 Letter"
Quick steps
- Billing → Pending Payments → Reminders (Dunning)
- Dropdown "All statuses" karke patient dhundho
- Day 30 paar row par "Letter" dabao
- Letter khule to print karke patient ko do; error aaye to ORALZY support ko batao