Mobile form par 'Patient ID (optional)' likha hai par asal me ye zaroori hai — ye app ki kami hai. Bane hue claims mobile par dekh sakte ho aur unka status badal sakte ho. Naye claim me lagaye 'Photos' / 'Files' (PDF ya photo, 10 file tak, har ek 15 MB tak) ab claim ke saath save hote hain aur claim ke 'DOCS' tab me dikhte hain; upload fail ho to 'Claim saved — documents not uploaded' aata hai — claim ban chuka hota hai, sirf files nahi judi. Scan kiya insurance card naye claim me sirf Policy Number aur Patient Name bharta hai.
Mobile par naya insurance claim kyu nahi banta, 'Patient ID' kya hai?
Mobile ke '+ New Insurance Claim' (aur 'AI Tools' → '🪄 AI Auto-Fill Claim') me 'Patient ID' maanga jaata hai — ye UHID ya phone nahi, system ki andar ki ID hai; iske bina claim save nahi hota (sirf naam dene par 'Failed' aata hai) aur UHID daalne par bhi error aata hai. Isliye naya claim abhi web / desktop par banao: Billing → Insurance & RGHS → Insurance → '+ New Claim'.
Where in ORALZY: Mobile: Billing → Insurance & RGHS → Insurance · Billing → Insurance & RGHS → Insurance
Quick steps
- Web / desktop par Billing → Insurance & RGHS → Insurance kholo
- '+ New Claim' → 'Patient *' aur 'Insurance Company' chuno → 'Create Claim'
- Phir mobile app me Insurance kholkar claim dekho / status badlo