Clinic ka case "Sent" hai aur lab ke ORALAB inbox me bhi hai, par lab bolta hai "board par nahi aaya" — wajah ye switch hai. Ye lab ki taraf ka setting hai, clinic ki nahi: lab ORALAB → Workflow Builder kholta hai, upar pipeline ke stages ke neeche checkbox "Put clinic cases through this pipeline" hai. Tick + Save par natija server se padh kar dikhaya jaata hai — "Workflow saved. Clinic cases DO enter this pipeline." ya "…do NOT enter this pipeline." Naye lab accounts me ye default ON hota hai; purane labs (pipeline ke pehle bane) me off ho sakta hai, unke paas pehle ise on karne ka koi UI raasta nahi tha. Clinic ki taraf se kuch karna nahi padta — case dobara bhejne ki zaroorat nahi, tick hote hi aage ke case pipeline me aayenge.
Connected lab ko mera case unke production board par nahi dikh raha?
Lab ke ORALAB me Workflow Builder ka checkbox "Put clinic cases through this pipeline" off hai — tab clinic se aaye case lab tak pahunchte to hain par uske stage/board me nahi ghuste. Lab is checkbox ko tick karke Save kare; save ke baad message aata hai "Workflow saved. Clinic cases DO enter this pipeline."
Where in ORALZY: Lab side: ORALAB → Workflow Builder → checkbox "Put clinic cases through this pipeline" → Save
Quick steps
- Lab ko bolo: ORALAB → Workflow Builder kholo
- "Put clinic cases through this pipeline" tick karo → Save
- Message "Clinic cases DO enter this pipeline" confirm karo