ORALZY
FAQ

Reception pe patient aane se chair tak ka flow app me kya hai (PT In, Engage, PT Out)?

Appointment ka status hi flow hai: Scheduled → "PT In" (patient aa gaya, reception par) → "Engage" (chair par, treatment shuru) → "PT Out" (kaam khatam, patient gaya). Web: Today → Calendar me appointment card / Book & List row ke status buttons. Mobile: appointment tap → "Arrived" / "In Chair" / "Done".

Where in ORALZY: Today → Calendar → appointment card / Book & List → PT In · Engage · PT Out

"PT In" dabate hi check-in time aur wait clock shuru hota hai (appointment ke time se nahi, aane se), "Engage" par treatment start time aur "PT Out" par end time lagta hai — isi se waiting aur chair time ki ginti banti hai. Naya patient ho to pehle registration (naam, phone, UHID apne aap). Chair par doctor patient chart me treatment / note / Rx daalta hai; treatment Mark Done karte hi bill ban jaata hai aur reception "Collect payment" se paisa leta hai. Din ke ant tak jo appointment "Scheduled" hi pada rahe, raat 10:30 baje app use no-show maan leta hai — isliye har aaye patient ka status zaroor badlo.

Quick steps

  1. Patient aaya: "PT In"
  2. Chair par bulaya: "Engage"
  3. Treatment ke baad chart me Mark Done (bill banta hai)
  4. Payment lekar "PT Out"

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