ORALZY
FAQ

Crown nikal gaya ya fail ho gaya to prosthesis registry me kya kare?

Patient chart → ⋯ More → "Prosthesis" → us card par "Removed" (nikaal diya) ya "Failed" (fail ho gaya) dabao → "✓ Updated". Card halka ho jata hai aur warranty chip "Inactive" dikhata hai. Galti se dabaya to "Re-activate" dabao.

Where in ORALZY: Patient Care → Patients → Patient List · Patient chart → Sections → ⋯ More → Prosthesis · Treatment → Lab → Lab Cases

Ye status sirf record ke liye hai — warranty void nahi hoti (void ke liye alag "Void" button), par Removed/Failed par warranty khatam hone ka reminder nahi jata (reminder sirf active row par). Patient ke card link par bhi "inactive" likha aata hai. Remake/redo karwana ho to Treatment → Lab → Lab Cases se redo bhejo — redo case Received hone par purani row khud "Replaced" ho jati hai. Galat ya do baar bani row delete karne ka button nahi hai — use "Removed" mark kar do. "Replaced" (remake wali purani) row par bhi "Re-activate" dikhta hai — use mat dabao, warna purana aur naya dono active ho jayenge. Ye buttons sirf web par hain.

Quick steps

  1. Patient chart → ⋯ More → "Prosthesis"
  2. Sahi card par "Removed" ya "Failed" dabao
  3. Galti ho to "Re-activate" dabao
  4. Remake chahiye to Lab Cases se redo bhejo

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