ORALZY
FAQ

Claim photo chhoot gayi, bina photo claim submit kaise kare?

Patient chart → Claim Photos → case card par "⚠ Submit without N photo(s)" dabao → kaaran likho (kam se kam 5 akshar) → submit. Kaunsi photo nahi hai, kaaran, kisne aur kab — sab claim-sheet PDF par laal line me chhapta hai.

Where in ORALZY: Web: Patient chart → ⋯ More → Claim Photos → case card. Mobile: Patient → Records → Claim Photos

Pehle ek bhi required photo baaki ho to case Submitted hi nahi hota tha. Ab kaaran ke saath ho jaata hai; chhupaya nahi jaata, PDF par saaf likha aata hai. Naye claim case me close-up ke saath "poora chehra" (zoom-out) photo bhi maangi jaati hai (pehchaan ke liye), aur "Extra" photos jitni chahiye jod sakte ho — PDF me close-up aur chehra saath-saath dikhte hain. Web aur mobile dono.

Quick steps

  1. Patient chart → Claim Photos kholo
  2. Case card par "⚠ Submit without N photo(s)" dabao
  3. Kyun photo nahi hai wo likho
  4. Confirm — case Submitted, PDF par kaaran chhapega

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