Chip tabhi aata hai jab patient par purane software (cutoff date se pehle) ka bakaya ho. Sirf wahi purane bill hatte hain — ORALZY me bana naya bill is raste se kabhi clear nahi hota. Owner ne Action Guard me "Set off an inherited (pre-migration) due" par PIN lagaya ho to PIN maangta hai. Aaj ka Day End band ho to "Open the day — Open today in Day-end first." aata hai; Billing → Day End se din kholo. Clear hone par "Done — ₹X cleared" aata hai aur Money tab dobara load hota hai.
Mobile app me patient ka purana bakaya (Old ₹) kaise clear kare?
Mobile me patient kholo → naam ke neeche "🧹 Old ₹X" chip dabao → "Clear old dues?" sheet → wajah chuno (Balance from old software — payment was never recorded / Patient had already paid / Bill was made wrongly / Doctor waived it), chaho to note → "Clear ₹X". Web chart ke "🧹 Old dues" tile wala hi kaam hai.
Where in ORALZY: Billing → Pending Payments · Billing → Day End · Mobile: Patient Care → Patients → Patient List · Mobile: patient → "🧹 Old ₹X" chip
Quick steps
- Mobile me patient kholo
- Naam ke neeche "🧹 Old ₹X" chip dabao
- Wajah chuno, note likho (optional)
- "Clear ₹X" dabao, PIN maange to do