ORALZY
FAQ

Consultation fee ON karte hi purane patients par "Consultation fee due" kyu aa raha hai?

Fee chalu karne se pehle ke patients se kabhi fee li hi nahi gayi, isliye unki koi validity nahi hoti — chart kholte hi popup me "No consultation fee charged yet" aur fee ka amount aata hai. Aaj fee leni hai to "💵 Charge ₹X — Cash" / "📱 Charge ₹X — UPI", nahi to "Skip for this visit".

Where in ORALZY: Setup → Settings → Billing → Consultation Fee · Patient Care → Patients → Patient List · Billing → Bills

Ye sirf un patients par aata hai jo exempt nahi hain (General ya ticked scheme, aur fee-OFF rate plan par nahi). "Skip for this visit" dabane par us browser tab me us patient par popup dobara nahi aata; baad me naya tab / app kholne par phir aa sakta hai. Billing → Bills me naya bill banate waqt bhi peeli patti "⚠️ Consultation fee due" aati hai — chhod do to fee bill me nahi judti. Kisi group se fee nahi leni to unka rate plan fee-OFF karo ya scheme untick rakho. Fee lene par alag paid bill + payment banta hai; us din ka Day End close ho to fee charge nahi hoti.

Quick steps

  1. Chart khulte hi aaya popup padho — "No consultation fee charged yet"
  2. Fee leni hai to "💵 Charge ₹X — Cash" ya "📱 Charge ₹X — UPI"
  3. Nahi leni to "Skip for this visit"
  4. Group-wise band karni ho to rate plan ya scheme tick se karo

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